Information Required by the Specified Commercial Transactions Act

Seller: Pegia USA LLC (US company)

Person responsible for operations: Hasan Erdogan

Address: Kazlıçeşme Mah., Prof. Dr. Muammer Aksoy Cad. No: 4/C, 34020 Zeytinburnu/İstanbul, Türkiye (business and returns location). Registered agent address for the US company: 30 N Gould St, Ste N, Sheridan, WY 82801, USA

Phone number: +90 537 395 78 95 (WhatsApp only. Voice calls are not supported. Please contact us by WhatsApp message or email.) (Hours: Monday-Friday, 9:00-18:30 Turkey time / 15:00-00:30 Japan time)

Email address: support@derimarket.net

Prices: Shown on each product page (currency shown: Japanese yen)

Additional charges: Free shipping. We cover all customs duties, import taxes, and customs clearance fees (DDP). There are no additional charges upon delivery.

Payment methods: Credit and debit cards, Apple Pay, Google Pay, Shop Pay (full payment is due when you place your order; installments and cash on delivery are not available)

Payment timing: At the time of order

Delivery time: Orders are delivered within approximately 2-6 business days after order confirmation (depending on the delivery address; delivery may take longer during busy periods or customs delays).

Returns (Return Policy): Please contact us at support@derimarket.net within 14 days of receiving your order and before shipping your return. We accept only unused items (tried on indoors only) with tags and packaging intact. Please use the DHL return label provided by us (return address: Kazlıçeşme Mah., Prof. Dr. Muammer Aksoy Cad. No: 4/C, 34020 Zeytinburnu/İstanbul, Türkiye). For returns due to customer preference, $35 will be deducted from your refund to cover the return shipping cost. Refunds will be issued within 14 days of receiving the returned item to the payment method used for the purchase. If you prefer, you may choose a refund in store credit redeemable at derimarket.net (this is optional and is not a condition for receiving a refund).Defective or Incorrect Items: We cover the return shipping cost and will provide a replacement or a full refund. We do not offer size or color exchanges. Please return the item and place a new order.